Effective Date: 02/01/2025
Last Updated: 08/04/2025
Business Name: The Business Umbrella LLC
DBA: The Sack of Suds
Address: 2108 N St Ste N, Sacramento, CA 95816
Website: https://sackofsuds.com
Phone: +1 888-681-8188
The Business Umbrella LLC, doing business as The Sack of Suds ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in connection with our pressure washing services.
By using our services or providing us with your personal information, you consent to the practices described in this Privacy Policy.
We collect the following types of personal information:
Contact Information: Name, phone number, email address, and service address
Payment Information: Credit card details, billing address, and payment history (processed securely through our payment processors)
Service Information: Details about requested services, property information, and service history
Visual Documentation: Before and after photos of completed work
Communication Records: Records of phone calls, emails, text messages, and other communications
When you visit our website, we may automatically collect:
Technical Information: IP address, browser type, device information, and operating system
Usage Information: Pages visited, time spent on site, and navigation patterns
Location Information: General geographic location based on IP address
We may receive information about you from:
Payment Processors: Transaction details from Square and Stripe
Social Media Platforms: If you interact with us on social media
Public Records: Property information relevant to our services
We use your personal information for the following purposes:
Scheduling and performing pressure washing services
Communicating about appointments and service details
Processing payments and maintaining billing records
Documenting work performed through before/after photography
Managing customer relationships and service history
Improving our services and customer experience
Maintaining accurate business records
Complying with legal and regulatory requirements
Sending promotional emails about our services and special offers
Sending text message notifications and marketing communications
Sharing before/after photos for marketing purposes (with your consent)
Maintaining our social media presence and customer testimonials
Providing and maintaining our website functionality
Processing quote requests and contact form submissions
Analyzing website usage to improve user experience
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
We work with trusted third-party service providers who assist us in operating our business:
Payment Processors: Square and Stripe process payments securely
CRM Database Provider: Our online customer relationship management system
Website Hosting and Analytics: Services that help us maintain and improve our website
We may disclose your information if required by law or in response to:
Valid legal processes (subpoenas, court orders)
Government investigations
Protection of our rights, property, or safety
Protection of others' rights, property, or safety
In the event of a merger, acquisition, or sale of our business, customer information may be transferred as part of the transaction.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure data transmission using encryption
Restricted access to personal information on a need-to-know basis
Regular security assessments and updates
Secure storage of customer records in our CRM database
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
Know: Request information about the personal information we collect, use, and disclose
Delete: Request deletion of your personal information (subject to certain exceptions)
Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
Non-Discrimination: Receive equal service and pricing regardless of exercising privacy rights
You can control how we communicate with you:
Email Marketing: Unsubscribe using the link in our emails or contact us directly
Text Messages: Reply "STOP" to opt-out of text marketing messages
Photo Usage: Contact us to opt-out of having your before/after photos used for marketing
You have the right to:
Request access to your personal information
Request correction of inaccurate information
Request updates to your contact preferences
We retain your personal information for as long as necessary to:
Provide our services and maintain our business relationship
Comply with legal obligations and resolve disputes
Maintain business records for tax and accounting purposes
Typically, we retain customer information for 7 years after the last service date, unless a longer retention period is required by law.
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
We maintain profiles on various social media platforms:
X (Twitter): x.com/thesackofsuds
Facebook: facebook.com/thesackofsuds
Instagram: instagram.com/thesackofsuds.com
YouTube: youtube.com/@thesackofsuds
Google Business Profile
Your interactions with us on social media are governed by the respective platform's privacy policies.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
Posting the updated policy on our website
Sending an email notification to registered customers
Including a notice in our regular communications
The "Last Updated" date at the top of this policy indicates when the most recent changes were made.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
The Business Umbrella LLC (DBA: The Sack of Suds)
2108 N St Ste N
Sacramento, CA 95816
Email: [email protected]
Phone: +1 888-681-8188
Website: https://sackofsuds.com
For California residents exercising CCPA rights, please include "California Privacy Rights Request" in your subject line.
By using our services or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.