Privacy Policy

Last Updated: December 17, 2025

At The Sack of Suds, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or interact with our digital advertisements.

---

1. Information We Collect

We collect information that identifies or relates to you ("Personal Information"). This includes:

• Identifiers: Name, phone number, email address, and physical service address (collected via contact forms or booking requests).
• Commercial Information: Records of services purchased (e.g., bin cleaning, pressure washing).
• Internet Activity: IP address, browser type, and how you interact with our website (collected via cookies and tracking pixels).

2. How We Use Your Information

We use your data to:

• Provide and schedule our cleaning "missions."
• Send service updates, invoices, and "Suds Squad" marketing promotions.
• Improve our website and customer experience.
• Marketing & Advertising: To show you relevant ads on social media platforms like Facebook and Instagram.

3. Facebook (Meta) Advertising & Marketing

We use Meta Business Tools, including the Facebook Pixel, on our website to enhance our marketing efforts.

• Tracking Pixels: When you visit our site, a small piece of code sends data to Facebook regarding your visit. This helps us measure ad effectiveness and show "Retargeting Ads."
• Custom Audiences: We may use your contact information to create "Custom Audiences" or "Lookalike Audiences" via Meta to reach people similar to our existing customers.
• Data Sharing: We do not sell your personal details. However, automated data sharing via the Pixel for targeted advertising may be considered "sharing" under California law.

4. Your California Privacy Rights (CCPA/CPRA)

As a California-based business in La Habra, we respect your rights under the CCPA/CPRA:

• Right to Know: You can request a list of the personal data we have collected about you.
• Right to Delete: You can request that we delete your personal information.
• Right to Opt-Out: You have the right to opt-out of the "sharing" of your information for targeted advertising.
• No Discrimination: We will never provide lower quality service if you exercise your privacy rights.

5. Marketing & Opt-Outs

• Emails/Text Messages: You can opt-out of marketing communications by clicking "Unsubscribe" or replying "STOP."
• Facebook Ads: You can adjust your ad preferences within your Facebook account settings to control how your data is used.
• Browser Opt-Out: You can set your browser to refuse cookies or use the Digital Advertising Alliance tool.

6. Data Security

We implement technical measures (like SSL encryption) to keep your information safe from the "grime" of the internet. However, no method of transmission over the internet is 100% secure.